Challenge:
The goal was to develop a concept to improve customer’s experience across BOLIA’s different platforms, the mobile app, the multi-touch-board and their physical show rooms.
The goal was to develop a concept to improve customer’s experience across BOLIA’s different platforms, the mobile app, the multi-touch-board and their physical show rooms.
Be your own designer
The concept developed consisted in the creation of a personal account, that would be accessible through Bolia’s different platforms and allow users to create:
The concept developed consisted in the creation of a personal account, that would be accessible through Bolia’s different platforms and allow users to create:
The concept:
ºBolia personal account:
ºBuild your own room
ºInspiration moodboards
ºBudget / shopping lists
ºBuild your own room
ºInspiration moodboards
ºBudget / shopping lists
Solution:
The solution created consisted on a set of illustrations that communicated the users' touch points when interacting with the digital experience presented to them. From log in, to a showroom visit to a purchase,
The solution created consisted on a set of illustrations that communicated the users' touch points when interacting with the digital experience presented to them. From log in, to a showroom visit to a purchase,
Concept developed by:
Katrina Bolsakova; Iben Uldahl Søndergård; Susana Pontes de Almeida; Gabriele Jatulyte; Bo Vind Henriksen
Katrina Bolsakova; Iben Uldahl Søndergård; Susana Pontes de Almeida; Gabriele Jatulyte; Bo Vind Henriksen